DHL وظيفة مدير تكنولوجيا المعلومات في شركة دوام كامل

DHL وظيفة مدير تكنولوجيا المعلومات في شركة

DHL is Hiring !

Senior IT Manager

Job Description:
 Implement and manage the IS Service Management processes in line with ITIL best practice.
 Execute regular surveys of user satisfaction and measure the user view of IT service provision.
 Ensure that service provider organisations deliver all required services according to agreed processes and procedures.
 Ensure that the implementation of all new services comply with the IT standards
 Build a strong working relationship with account management/service management in the IT service providers to review capacity forecasts, service performance, incident management, improvements, issues and user requests.
 Provide leadership to the country SMT on IS Service Management.

Job Requirements:

• Years of experience 10-12
• University Degree in Computer Science, Information Systems, Business Administration or related field.
• Extensive knowledge and expertise in Service Management; ITIL professional certification required.
• Excellent Command of the English language
• High level of leadership skills

interested candidates are required to send their CVs to attached e-mail

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